Sample Skills for Retail Store Cashier

Retail Cashiers work at the checkout areas of retail stores and often are the primary point of contact for customers, making it an important job. They are responsible for ringing up items and bagging them for the customers. The cashier also handles tender and provides customer receipts using a cash register or till.
Working as a cashier at a retail store requires a lot of skills. They need to be fast and efficient while providing great customer service at all times. They should also have attention to detail and be able to stand for an extended length of time. Ability to handle cash and payment processing is essential. They should be capable of handling complex POS systems and skilled in discrepancy handling and drawer balancing. Since cashiers work in a sensitive position, they should be able to handle issues that may arise. Furthermore, they should have the ability to handle the sales part of the work, especially during rush hours, and holiday seasons.
No formal education is required to become a retail cashier, although most cashiers hold a high school diploma or the equivalent.
Given below is a list of skills for the position of retail store cashier:
Sample Skills for Retail Store Cashier
• Skilled in greeting customers and directing them to the aisle of their choice.
• Ability to handle a variety of customer service and resolve customer issues with expediency.
• Particularly effective in explaining all details of payment method to the customers.
• Adept at balancing transactions through checks, currency, credit cards and register receipts.
• Specifically skilled in answering phone calls and customer queries.
• Qualified to respond to questions and inquiries on any item in a polite and effective manner.
• Highly experienced in introducing promotions and opportunities to the customers to increase sales.
• Excellent ability to  resolve customer complaints, guide them and provide relevant information.
• Expert in stocking shelves in proximity of the cash register.
• Proficient in maintaining clean and tidy checkout areas.
• Adept at handling merchandise returns and exchanges.
• Competent at tracking transactions on balance sheets and reporting any discrepancies.
• Good knowledge of maintaining cash register and other cash related procedures.
• Effectively able to communicate with customers and co-workers.
• Solid track record of adhering to Company’s Guest Path Universal Service Standards.

• Deeply familiar  with electronic equipment, like cash register and POS.