Retail Cashiers work at the checkout areas of retail stores and often are the primary point of contact for customers, making it an important job. They are responsible for ringing up items and bagging them for the customers. The cashier also handles tender and provides customer receipts using a cash register or till.
Working as a cashier at a retail store requires a lot of skill. They need to be fast and efficient while providing great customer service at all times. They should also have attention to detail and be able to stand for an extended length of time. Ability to handle cash and payment processing is essential.
There is no required education to become a retail cashier, although most cashiers hold a high school diploma or the equivalent.
Following is a list of duties for a retail store cashier:
Sample Job Description for Retail Store Cashier
• Greet customers as they arrive
• Direct customers to merchandise or aisles of their choice within the store.
• Help customers in locating items of their choice.
• Assist customers with decision making on purchases.
• Examine products being purchased for damages and price accuracy.
• Scan price tags, and run bills.
• Provide customers with pricing information and totals.
• Provide customers with various payment methods, including cash and credit.
• Collect payments whether in cash or credit.
• Operate cash registers, manage financial transactions, and balance cash drawers regularly.
• Process receipts and in store coupons for customers.
• Bag or wrap items when necessary.
• Answer phones and direct customer inquiries to appropriate party.
• Respond to questions and inquiries on any item in a polite and effective manner.
• Introduce promotions and opportunities to customers.
• Help stock shelves in proximity of the cash register.
• Clean and organize the store to maintain an orderly appearance.