Retail Cashiers work at the checkout areas of retail stores and often are the primary point of contact for customers, making it an important job. They are responsible for ringing up items and bagging them for the customers. The cashier also handles tender and provides customer receipts using a cash register or till.
Working as a cashier at a retail store requires a lot of skill. They need to be fast and efficient while providing great customer service at all times. They should also have attention to detail and be able to stand for an extended length of time. Ability to handle cash and payment processing is essential.
There is no required education to become a retail cashier, although most cashiers hold a high school diploma or the equivalent.
Given below is a sample resume for a retail store cashier:
Resume Sample for Retail Store Cashier
651 Ninth Street, Springfield, Illinois 62629
Energetic and organized multitasker with 9 years of cashier experience. Capable of handling cash and clerical roles. Proficient at operating complex POS systems to process payment. Have excellent communication and customer-service skills. Passionate about serving others and eager to take on new responsibilities.
|• POS System Handling||• Payments Processing||• Receipt Tendering|
|• Transaction Checking||• Exchanges Handling||• Cross-selling|
|• Customer Service||• Sales Referrals||• Returns Processing|
|• Drawer Balancing||• Complaint Handling||• Stocking|
• Significantly increased the store’s customer base, by providing excellent customer service.
• Handled extremely irate customers with complaints regarding the store’s stock by providing special discounts and offers.
• Resolved many customer complaints, therefore, retained many long-term clients.
• Implemented a drawer balancing system, which decreased discrepancies by 50%.
ABC Store, Springfield, Illinois| 2014-present
• Greet customers as they walk into the business.
• Direct customers to their choice of aisles.
• Assist customers with decision making on purchases.
• Scan goods and ensure pricing is accurate.
• Charge customers the established price of the items they bought as well as providing them with various payment methods, including cash and plastic.
• Collect payments whether in cash or credit.
• Balancing cash flow at the end of the day.
• Bag or wrap items when necessary.
• Answer phones and direct customer inquiries to appropriate party.
XYZ Store, Springfield, Illinois| 2010-2014
• Assisted shoppers to find the goods and products they were looking for.
• Stocked shelves with merchandise.
• Ensured stock levels are well maintained.
• Led customers through the payment procedure.
• Bagged purchased items, and arranged for them to be delivered to customers’ cars.
• Attached price tags to merchandise on the shop floor.
• Escalated complaints to the store manager.
High School Diploma
ABC High School, Springfield, Illinois– 2010