Medical Office Managers work in hospitals, nursing homes, physician’s offices, and other health care facilities. Their primary responsibility is to manage the non-clinical and administrative aspects of a medical office, such as human resources, staff schedules, budgeting, payrolls, supplies, record keeping, and office maintenance.
It is an extremely demanding position and to work in this capacity, one should have in-depth knowledge of the healthcare system and expertise in using healthcare software along with strong communication, customer service, multi-tasking, organization, analytical thinking, and problem-solving skills.
Education required to work as a Medical Office Manager is an Associate or Bachelor’s degree in health care management, business administration, or a similar field.
Medical Office Manager Sample Skills
• Deeply familiar with the medical procedures and terminology, as well as commercial insurance
• Knowledge of HIPAA and labor laws
• Expertise in using healthcare software and computer systems
• Proficient at organizing budgets and billing payments
• Particularly effective in hiring, supervision, and performance evaluations
• Adept at maintaining supplies and equipment for the medical setting
• Excellent communication and interpersonal skills
• Strong organizational, multi-tasking, and time-management skills
• Exceptional leadership and customer service skills
• Critical thinking and problem-solving skills