Lobby attendants work in hotels, apartments and office building. They play a primarily customer service role, greeting patrons at theatres and other public venues, assisting them in finding their seats, taking tickets and providing help to patrons with disabilities.
The responsibilities of a lobby attendant also include cleaning and maintaining the work area, answering guest questions, monitoring their behaviour, and enforcing safety rules.
Working as a lobby attendant can be very hard because on has to stand on one’s feet all the time. Therefore, physical strength and stamina is required for this job. Furthermore, an individual working in this position should have skills like customer service, ability to handle patrons, problem solving, professional attitude, and ability to stay calm under pressure.
As far as educational requirement is concerned, a high school diploma or a GED equivalent is sufficient to work as a lobby attendant. However, previous experience does count. If you have worked in a custodial position before, it will brighten your chances of getting selected for the job.
Given below is a sample cover letter for the position of a Lobby Attendant for your guidance:
Sample Cover Letter for Lobby Attendant
September 2, 2018
Mr. Steven Ray
677 Main Road
Trenton, New Jersey 12345
Dear Mr. Ray:
I am interested in the lobby attendant position that you have advertised on indeed.com. I possess 8+ years of experience in this regard. If you go through my resume, you will be able to gain a better understanding of my abilities and skills.
I am physically fit and capable of cleaning and maintaining lobbies and public restrooms. I am skilled at sweeping, vacuuming, moping carpets and rugs. I am proficient at keeping lobby entrance, stairwells, hallways, vending areas, and outdoor corridors. and all public areas neat, clean and dusted. Furthermore, my expertise include sanitising surfaces including floors, counters, and table tops, and polishing furniture such as sofas, chairs, desks, and banisters.
I am capable of using cleaning solutions in a safe manner ensuring the facility is clean and sanitised without releasing harmful chemicals into the air. Moreover, I can spot maintenance needs and can address and report guest complaints and issues promptly and courteously.
I am an energetic individual with excellent excellent time management and organisation skills. I pay close attention to detail and I have the ability to adhere to all safety regulations set forth by your company. I believe that I am the perfect fit for this job and I know that I can be a great asset to your company.
In the hope to meet with you in person, I will call you next week for follow-up. In the interim, feel free to call me at (012) 345-6789 if you have a query regarding my background or experience and to convey an interview appointment.
Thank you for your time and consideration.