A Lead Teller is in-charge of overseeing all of the different tellers in a financial institution to make sure that withdrawals, deposits and check-cashing are performed successfully. His obligations and responsibilities can also rely upon the scale of the facility and styles of services supplied to customers.
Generally these specialists are chargeable for supervising more than one tellers, making sure corrected balancing and performance, coping with coins drawer, communicating with and solving customers problems, refilling the ATM machines, and checking and verifying every day banking transactions.
Skills required for this position include supervisory skill and the ability to manage others fairly, ability to motivate other tellers, ability to remain professional at all times, ability to operate and handle ATM machines, and excellent communication skills.
An ideal candidate need to possess a high school diploma at a minimum, along with the capacity to perform fundamental arithmetic functions.
Following is a sample cover letter for the position of a lead teller:
Lead Teller Cover Letter Sample
June 12, 2019
Mr. Tom Christopher
Human Resource Manager
643 Case Road
Dallas, Texas 12345
Dear Mr. Christopher:
I am interested in the lead teller position that you have advertised on your website. I possess 7+ years of experience in this regard. If you go through my resume, you will be able to gain a better understanding of my abilities and skills.
Owing to my experience, I am well-versed in providing supervision to teller teams, ensuring that they work well in all areas. Moreover, I am capable of handling staffing and scheduling of the tellers. I have a successful track record of maintaining a positive professional relationships with customers and coworkers.
In addition, I have a profound ability to provide excellent customer service and training to other tellers. During my previous employment, I also developed several short training classes for new tellers that improved customer service and productivity by 20% and reduced error rate by 30%.
I would like an opportunity to meet with you in person to discuss this position in detail. I will call your office next Friday for follow-up. In the meantime, if you need to contact me, I can be reached at (012)-345-6789.
Thank you for your time and consideration, and I look forward to hearing from you.